Inside the mind of the employee: AI powered mental fitness

Sanjeev Magotra
3 min readOct 8, 2020

This pandemic has made us realise the unprecedented need to actively address every employee’s mental wellbeing. Up to 89% say their mental health has declined due to the pandemic.¹ 9 in 10 CEO’s expect a permanent shift to remote working.² Mental wellbeing has a serious productivity impact of up to 30%.³ This becomes even more critical for Gen Z and Millennials who are 3–4x more prone to stress and anxiety.⁴

We need to accept that mental health is important for all of us, and not just for the 15%⁵ of the population that may need clinical care from time to time. The balance 85% of the employees also need support to deal with their day to day stress and anxiety. A healthy mind is a productive mind.

Imagine mental fitness being as easy as getting 10,000 steps for physical fitness.

This is where Joye comes in to transform day to day mental health, just as the ease of 10,000 steps revolutionised physical fitness a decade ago.

Easy lifestyle UX to make mental fitness a habit — created with extensive design thinking effort

Speak your mind and our context sensitive nudges will keep you positive and productive amidst your emotional flux. Joye is the world’s first voice-enabled user experience to weave mental health into every employee’s digital lifestyle. Joye’s AI is trained to recognise typical day to day situations, and will guide the employee with proven positive psychology coaching in a secure and easy digital experience. These nudges include mood analytics, behaviour tips, podcasts and mindfulness audios.

The mind of the employee is the key to their motivation, creativity and productivity. Joye’s AI will understand the employee’s mind and then provide the right care at the right time. Imagine when an employee expresses anxiety about her performance, one of the nudges she may receive is the suggestion to calm down and be more confident by reflecting on her strengths and past successes, rather than be negative by thinking about failure. Even better, if this is a recorded personal message from the head of the organisation⁶!

In the matters of the mind, most times it is all about the timing of the care. Joye’s AI is trained to provide right care at the right time, and motivate the employees at scale.

You can smoothly embed Joye as-a-service into your existing employee engagement platform which employees tend to visit most often. Example: in a company’s video conferencing platform, or in the calendar, or in the rewards and recognition app. This embedded placement approach builds the culture of mental fitness in the organisation, by encouraging to ‘seek and get the care’ as part of the digital work-life. Joye is also available as a standalone mobile app.

Mental fitness of the organisation is now getting recognised as a key metric of a company’s current and future performance.

In parallel, we also consolidate anonymised sentiment analytics. This helps HR to be more responsive to the employee’s emotional needs, especially when most of them are working remotely. Our people analytics follow GDPR privacy guidelines, and are consolidated only at the top levels of the organisation.

New insights for the new normal — anonymised GDPR compliant daily sentiment analytics

In summary, Joye improves productivity at the intersection of employee engagement and mental health. This is the future of work for the new normal.

Joye is a B2B SaaS platform and is available for enterprise deployment globally. We are also partnering with leading collaboration and employee engagement companies to embed Joye in their platforms and bring mental fitness to their clients.

On the occasion of World Mental Health day, take the essential step to upgrade your employee engagement for the new normal.
Adopt the future of work today.

connect@joye.ai
www.joye.ai

¹ Oracle AI@Work survey 2020
² PWC UK, 2020
³ Center for Mental Health, UK.
⁴ CNBC, Oct 2019
https://www.imh.com.sg/uploadedFiles/Newsroom/News_Releases/SMHS%202016_Media%20Release_FINAL_web%20upload.pdf
⁶ Customised feature, conditions apply

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